Refund Policy
Last updated 2025-10-22
Subscriptions (Pro)
- New purchases: If the product isn’t a fit, you can request a refund within 7 days of your first purchase.
- Renewals: Future renewals can be cancelled anytime; we generally don’t refund past renewal periods once started.
- How to request: Email support@spreadli.com using the email on your account, and include your receipt. We’ll handle it via our payment processor (Paddle).
Lifetime/One‑time (LTD)
Unless specified on the offer page, LTD purchases are non‑refundable once redeemed. If you have trouble activating, contact us and we’ll help.
Chargebacks & abuse
We may suspend accounts involved in abuse, fraud or excessive chargebacks. We always aim to be fair—reach out and we’ll try to resolve issues quickly.